FAQs
How to Choose a Pillow Core for the Pillowcase?
How to Install a Pillow Filler into a Pillowcase Cover?
How will my Pillowcases be Shipped?
What will be the Cost of Delivery of my Pillowcases?
What Kind of a Guarantee do you Offer?
How should I Maintain the Pillowcases I have Purchased from you?
How do I Purchase and Pay for a Selected Pillowcase?
How to Choose a Pillow Core for the Pillowcase?
For a luxurious and full looking pillow, please choose inserts that are 1 to 4 inches ( 2.5-10cm ) larger than the pillowcase cover that you'll be using.
Or you can buy smaller pillow filler, if you want it to be able to fluff and conform.
How to Install a Pillow Filler into a Pillowcase Cover?
- Step 1 - Open the pillow core package and let it fluffy.
- Step 2 - Fold the pillow core.
- Step 3 - Push fit the pillow core into the pillow case cover and close the zipper.
- Step 4 - Pat evenly the pillow.
- Step 5 - Completed.
How will my Pillowcases be Shipped?
Each piece pillowcase is packed in a transparent self-adhesive bag. After that, the bag is protected inside a strong courier bag.
To ship our pillowcases, we use the services of generally accepted and globally reputable courier companies. We offer online tracing of the shipments. You will be sent a tracing number to your e-mail as soon as your pillowcases has been sent. And we keep you advised of the updated tracking information by email.
What will be the Cost of Delivery of my Pillowcases?
Our shipping fees depend on the destination and the weight to which it must be sent. You can check the cost of the delivery after adding the selected pillowcases to the shopping cart where you will be able to see the Estimate Shipping and Tax Cost.
What Kind of a Guarantee do you Offer?
If you're not happy with a purchase, for any reason, you can return it to us within 30 days of the date you received the package. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Each order with a 100% money-back guarantee.
We kindly ask you to contact us first by e-mail so that we would be able to clarify the problem. The shipping costs are not refundable.
How should I Maintain the Pillowcases I have Purchased from you?
- Wash by hands or machine in cool water under 30°C (86°F) with like colors.
- Gently steam the fabric if needed.
- Hang to dry.
- Do not iron.
- Do not dry clean.
- Do not bleach.
How do I Purchase and Pay for a Selected Pillowcase?
For online orders, we accept payments with Paypal and credit-cards through Paypal.
All credit-cards payments are protected by our online processor through a protected server with SSL encryption. All payments are made in real time. This means that we never view your details. When you make a payment, we receive only the information we need to implement and ship your pillowcase order.
Please follow the steps as below,
- Step 1 - ADD TO CART.
- Step 2 - View and Edit Cart ("MY CART" in the upper right corner of the screen).
- Step 3 - Choose your country (Then the tax and the shipping cost will be shown).
- Step 4 - Click "Checkout with Paypal".
- Step 5 - Choose the shipping method "Best Way".
- Step 6 - Completed.
For B2B orders, we accept telegraphic transfer and more payment methods.
What is the Purchase Process?
The complete Order Process is as followings.
- Step 1 - Purchase and Payment.
- Step 2 - Pillowcase Production Process (Quality Control).
- Step 3 - Shipment starts and the tracking number is provided.
- Step 4 - We follow up the shipment and keep you advised of the shipment status.
- Step 5 - The clients receive the goods and start reselling / using.